Glenn Veugen
Service Designer
I'm an experienced Service Designer, who focuses on identifying the right problem, discovering the right opportunity, and designing the right solution.
I'm an experienced Service Designer, who focuses on identifying the right problem, discovering the right opportunity, and designing the right solution.
I apply design processes, tools, and methodologies to solve all sorts of problems and explore business opportunities, by putting humans at the centre of things.
Using design thinking methodology, I design products and services that improve processes and organisational structures, and deliver an optimal user experience for end users.
To get to a final product, I create a vision for the desired user experience based on user research and validation, and I define the approach to realise the solution.
Helping customer achieve their goals and meet their needs is beneficial to a business. Using business modelling and measuring I ensure that all customer-centric initiatives are viable for the business offering them.
Removing the work from my portfolio is a bid to manage expectations. I have decided to remove the case studies from my website, as it was terribly outdated and not representative of the work I have been doing in recent year. After considering the effort required of updating a portfolio, I figured that in the end the return was not worth the effort, and it simply creates the wrong expectations of what I can and cannot contribute. I do have case studies, and happy to run you through. Contact me for more info.
